{% extends "base.html" %}
{% block title %}تیکت #{{ ticket.id }}{% endblock %}
{% block content %}
<div class="dashboard">{% include "_sidebar.html" %}<main class="main">
<header class="topbar"><h2>تیکت #{{ ticket.id }}</h2>
<a href="{{ url_for('support_tickets') }}" class="greeting">بازگشت</a></header>
<div class="content">
<div class="card">
<div class="card-title">{{ ticket.subject }}</div>
<p class="card-desc">کاربر {{ ticket.telegram_id }} — {{ ticket.status }}</p>
{% for m in messages %}
<div style="padding:10px 0;border-bottom:1px solid var(--line);font-size:.9rem">
<strong>{% if m.sender=='admin' %}پشتیبانی{% else %}کاربر{% endif %}</strong>
<span style="color:var(--tx3);font-size:.75rem">{{ m.created_at }}</span>
<div>{{ m.message }}</div>
</div>
{% endfor %}
</div>
<div class="card">
<form method="post">
<div class="form-group"><label>پاسخ</label><textarea name="message" required></textarea></div>
<button class="btn-primary inline" type="submit">ارسال</button>
<button class="btn-danger" type="submit" name="close" value="1">بستن تیکت</button>
</form>
</div>
</div></main></div>
{% endblock %}